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Meetings

At a glance

Not every conversation worth remembering is with one of your own people. You take a call with a supplier, sit down with a prospective vendor, meet a partner to sort out a detail, and a week later the only record of it is your memory and a couple of half-finished notes. Meetings is where those conversations go instead: a title, when it happened, who was in the room, and a set of minutes you can look back on when it matters.

Think of it as the freeform counterpart to a touchpoint. A touchpoint is built around one of your own people and comes with structure; a meeting often has no employee in it at all, so it stays out of your way, just a place to write while you talk.

  • Who can use it: managers always; supervisors when the setting permits. Your people don’t see it, since these records usually aren’t about them.
  • Where: Sidebar → Meetings.
  • Default: off. Turn it on at Settings → Modules.

Every meeting gets a reference number (MTG-DDMMMYY-XXXX), so it’s easy to find again later.

When to use it

Reach for Meetings when you want a record of a conversation the rest of mizuiro doesn’t cover, which usually means one with someone outside your team:

  • A supplier or vendor call whose details you’ll want to remember.
  • An intro or catch-up with a partner.
  • An interview or a scoping conversation with someone you might work with.

If the conversation is with one of your own people, and it’s about how they’re doing or what they’re working on, that belongs in a touchpoint instead. The quick test: is this about one of your people? Touchpoint. Is it about someone outside your team? Meeting.

How to use it

Record a meeting

  1. Go to Sidebar → Meetings.
  2. Click Record a meeting.
  3. Give it a title, plain and recognisable (“Intro call with Rivet Supply”).
  4. Set when it was. It defaults to now, since the usual case is opening this while the meeting is already underway.
  5. Mark it in person or virtual.
  6. Note who was there. This is just a list of names you type yourself. Most people in these meetings don’t have a mizuiro account, so there’s no picker to work around.
  7. Write your minutes in the notes box (more on that just below).
  8. Click Save minutes.

No one is emailed when you save. These are your notes to keep.

Write the minutes

The notes box is a roomy, plain space you can type into as the meeting happens and tidy up afterwards. It doesn’t ask you to be neat in the moment. It also understands a little light formatting, so a long set of minutes stays readable:

  • Formatting. Bold, italic, underline, and bulleted or numbered lists, all from simple markers you type yourself. The hint under the box shows the syntax, so there’s nothing to memorize. See formatting text.
  • @mentions. Type @ and a name to link a person, whether they’re in your directory or an outside contact. If the person you name isn’t a contact yet, you can add them right from the box without losing your place. See @mentions.
  • #topics. Tag the minutes with a #topic to group them with everything else on that subject. A meeting tagged #bellmodem turns up on that topic’s page alongside the tasks and other records that share it, which helps when the same thread runs across several conversations. See #topics.

Add action items

Once you’ve saved, the meeting page has a What came out of it section. When the meeting leaves someone with something to do, add it here rather than leaving it in the body of the notes:

  1. Write what needs doing.
  2. Choose who’s doing it.
  3. Set by when.
  4. Click Add task.

Each action item becomes a real task in that person’s task list, linked back to the meeting, so it sits alongside the rest of their work instead of living only in a set of minutes. (Tasks carry their own email settings, at Settings → Notifications.)

Tidy up afterwards

You can come back and edit the minutes whenever you like, to clean up what you typed in the moment or add what you remember later. Only the person who recorded a meeting can edit or remove it, though a manager can tidy or remove any meeting in the company. Removing a meeting leaves any tasks that came out of it in place.

Settings

At Settings → Meetings, you choose who can record meetings:

  • Managers and supervisors (the default). Supervisors take external meetings too. They see the meetings they recorded; you see all of them.
  • Managers only. Supervisors won’t see the Meetings page at all.

Your people never see meeting records, whichever option you choose.

FAQ

How is this different from a touchpoint? A touchpoint is a structured check-in about one of your own people, with a template, an agenda, and its own visibility rules. A meeting is freeform and usually about someone outside your team. If you’re recording a conversation with one of your people about their work, that’s a touchpoint. If you’re writing up a supplier call, that’s a meeting.

Can one of my people see a meeting they were in? No. A meeting is visible only to the person who recorded it and to managers.

Do meetings send any emails? No. The minutes are private notes. Only the action items you turn into tasks can generate email, and those follow the Tasks notification settings.

Who sees what

Note
How to read this: ✓ can see it, ✗ can’t, ○ depends on a setting or condition (explained under the table). As a manager, you always see everything in your company.
What You (manager) Supervisor Employee
Meeting minutes and attendees
Recording, editing, and removing
  • ○ Supervisor: only when Settings → Meetings is set to managers and supervisors (the default), and even then a supervisor sees only the meetings they recorded themselves, never another supervisor’s. Set to managers only, supervisors don’t see the Meetings page at all.
  • ✗ Employee: meetings are never visible to your people, even a meeting they sat in on.
  • Action items are the exception: they become ordinary tasks, so whoever you assign one to sees it in their own task list, even though they can’t open the meeting it came from.